Openreach policy is free FTTP for any development of 20 or more houses, with a sliding scale for developments below that size. then you can use the Virgin Media QuickStart installation to get going. Virgin Media has completed an ambitious expansion of its network in Swadlincote, South Derbyshire, combining a variety of engineering methods for the first time. Virgin Media and O2 (VMO2) have today published their combined results for Q4 2021, which finally confirmed their long-awaited plan to extend the operator’s Fibre-to-the-Premises ( FTTP) broadband network to cover around 23 million UK premises by 2027 (7 million more than today) via a new Joint Venture. It is a metal-mounted product, which comes combined with two sections that. Full Fibre: Yes. 5 million UK premises with FTTP by March 2021 (current build rate of c. We’ll either install a small socket on the wall by the plug or a fibre connector. Iddentitftyg nounrtqpim 5If you live on a new-build development, chances are you'll have FTTP (via either Openreach, Hyperoptic or another full fibre network), or a cable service that offers ultrafast speeds, such as Virgin Media. You will then need to contact Virgin Media since, unlike other providers, Virgin runs its own network, rather than using Openreach. It's all reversable so they're not locked in next time they're up for renewal. The master socket in the property that has been present since I moved in is quite beaten up so I purchased an Openreach Master Socket 5C with the Openreach Mk4 front fascia. With the right knowledge and equipment,. On the one hand Virgin Media ’s DOCSIS (EuroDOCSIS) based Hybrid Fibre Coax (HFC) and “ full fibre ” FTTP network is expanding its reach to around 60% of UK premises (16-17 million. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. install+new line+postage+monthly payment=x ÷ 12 months. After trying a few of them, the male (satellite?) sockets fit with the router cables but aren’t helpful aside from that. From April 2023 that will change, Ofcom said today. The new Openreach Master Socket 5C is a tool less design and has become part of standard kit. In November 2017, the telecoms industry announced its intention to retire analogue telephone networks such as the Public Switched Telephone Network (PSTN) by the end of 2025. How Vodafone Broadband is installed depends on the speeds and plan you get. Produced by Openreach. The Openreach engineer did not need to come into the house to check anything and I had my Virgin Media cut off 2 weeks later. Opening up network would create Openreach rival. In order to duct share, both things have to change. The industry. Anything is technically possible. NOTE: Openreach aims to cover 4. The purpose of creating Openreach was to allow rival broadband providers and telephone operators fair and equal access to BT's local network. 1%. I've looked for an external box but cannot. Fibre cables run from the exchange to the cabinet on your street, which then connects to your home via the old copper phone line. 20-09-2021 04:07 PM - edited 20-09-2021 06:47 PM. BT: Fibre 2 & phone. Then select Modem Mode > Enable Modem Mode > Apply Changes. Tom Paton from Broadband Savvy says most people are connected by Openreach without issue, but that a lack of accountability can cause any problems to escalate. Setup Port 32400 to forward and it works sometimes and others cannot not see plex at all. All homes reached by Virgin Media can now access broadband with download speeds of 1. We use cookies on our site to give you the best experience. Options. Master Socket Shift Page 2 Plusnet Community. In most cases we can switch on your broadband without you needing to be home. Then, connect the white power cable to your Openreach modem and your power socket. So another ticket was raised after 2 more calls to BT and some chasing. This includes managing the copper phone line network and rolling out cutting-edge full fibre broadband to 25 million homes and businesses across the country by December 2026 - that's one every 10. You will need a DualWAN router if you decide to go down this route. Contact your chosen provider and arrange to have a new line installed. . (Image credit: Virgin Media) Virgin Media could open up its cable network to its rivals for the first time, creating. If you opt for a Ultrafast Full Fibre broadband product, you’ll automatically get a digital phone line if you take a phone service. The purpose of creating Openreach was to allow rival broadband providers and telephone operators fair and equal access to BT's local network. Always assuming the cable will reach to the BT junction box of course. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT Openreach, BTOR), and often referred to as 'the BT master socket'. Write it down. Since moved house and new setup done away with Openreach modem and installed MK3 Socket. Afterthought. Once that permission is granted, your address might be added to our plans. Can I arrange for an engineer to come out and change it to a - 5358775. If you live in an apartment block in a big city, there’s a reasonable chance you’ll be able to access the network. You should be able to locate your telephone master socket, which would have a BT or Openreach logo on it, although you will not be using it a the moment if you get your. As @licquorice says, you can't run the fibre yourself. Poking up from the ground, directly next to my house, is 1x thick cable and 1xdouble cable. Sky, like most broadband providers in the UK, uses the Openreach broadband network to provide its services. Depending on the provider and package you choose, you might be able to avoid paying for line installation. Up to 3 WiFi Pods if needed. 3. Openreach handles the. This is because Virgin Media runs its own cable network, which uses different phone lines, cabinets and cables to the providers on Openreach. Further exclusions & legal stuff apply. Connect a pair into pins A & B. Openreach is a subsidiary of BT that runs the network infrastructure part of the business. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. SSL coax is extremely versatile and can be used in several applications. Contact your chosen provider and arrange to have a new line installed. But over the past c. 4bn, which is only a “modest” rise on what it would have spent to upgrade its existing cables to. Virgin Media could open up its cable network to its rivals for the first time, creating significant competition for Openreach in the wholesale market. A month ago we booked through our phone and broadband provider, John Lewis Broadband, for a BT Openreach engineer to move our master socket because the room where the master socket currently sits is being changed to a bathroom. The engineer will usually need access to your home to install the. Working hard to help connect the nation, shop our offers and order online. Some will pay to use the Openreach Poles and Ducts depending on what exists, others may install ducting of their own past your house and then like Virgin do on most installs dig and install a small duct with the fibre in to your house. Openreach is the company that owns, operates and maintains the UK's phone and broadband line. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. Manage Your Account. BT charges £130 to install a new one, for instance. There’s Cable. No virgin media wall socket. Yes, this is mine. Recent upgrades to the Virgin Media network to compete with FTTP have resulted in higher speeds. on 07-09-2022 19:28. It also applies to Cityfibre based FTTP if connecting your own router to their ONT. 30/05/2018 · nte5c mk2 replaces nte5a master. Following pressure from MPs. How do I get my OpenReach landline to connect to my new virgin media hub. Openreach. plugged to your Openreach modem and Sky Hub. Engineer simply switch out Virgin faceplates for Openreach and changed wires, leaving me without my still active Virgin phone line. Account - Cable. The Master Socket 5C is a key part of the BT Openreach network, and it is essential for ensuring that you have a reliable and high-quality connection to the internet. 2: Seeker. Sadly no, the virgin network is their own. Openreach is a subsidiary of BT that runs the network infrastructure part of the business. Entertain me; Broadband Deals. I’ve ordered Vodafone Superfast 2 broadband and will receive the WiFi hub tomorrow. Virgin Media have their own telephone exchanges at their cable headends. I've recently moved into a rental property and thought I was being prepared by setting up the Wi-Fi in advance. She suggested I get a new faceplate. The best budget wireless router: D-Link EXO AX1800 (DIR-X1860) The best router for gamers: Asus ROG. For personal details, m y account is a business account but the router is used in a student household. Options. For more information, select the type of broadband service you're planning to switch to on Virgin Media: Broadband Plans. Openreach would normally use the existing route that your telephone line would take. Do I Need A Master Phone Socket Bt Community. 99 for Infinity 1 or £29. If. Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. I am getting a virgin media self installation kit delvered on Wednesday 9th August as I was informed on Virgin Media site online. This is a self-install system that gives you a box containing all the gear you need, along with an app to walk you through the. The Bt Openreach Mk4 Socket is a line interface device that allows customers to connect to the BT network. Browse Virgin Media Virgin Media Community. BT Phone Socket Identification Tool. NTE5a Master Socket with latest IDC connection & complete with backbox (BT Virgin Media compatible) Visit the chargeline Store. Currently customers supplied by non-copper networks, such as those with Virgin Media broadband, who want to switch between different networks, say from fibre optic to copper or between two different cable providers, need to contact both their existing and new providers. ralph Posts: 572. My Virgin Media App. I want to book a new appointment and have the technician install a wall socket, or connect the isolator cable to the openreach MK3 box directly. 4GHz + 5GHz) * Download Speed of up to 1 Gbps (ignore this, you won’t ever get that on VM until DOCSIS3. The appointment can be as soon as possible. It’s a leasehold converted flat in the loft flat (I. 572 million premises and Virgin Media O2’s (VMO2’s) Project Lightning drawing to a close with around 3. The BT Openreach master socket 5c is an essential piece of equipment for engineers maintain telecommunications equipment. However you do not need to be a BT customer to be using its network of cables. Faceplates after second visit. * 2 x RJ-11 Telephone Ports. Currently customers supplied by non-copper networks, such as those with Virgin Media broadband, who want to switch between different networks, say from fibre optic to copper or between two different cable providers, need to contact both their existing and new providers. Simply install the two wires that come from outside into these two connections. The front of the NTE5C MK2 includes subtle curves to improve the overall aesthetics but external dimensions remain similar to the previous NTE5A. As I said, they have a logo and trust me, I know the difference between a Virgin media logo and an openreach one. At least 30Mbps download speeds in every room or £100 one-off credit. 24/04/2022 · bt nte5 master socket. Most broadband providers, with the exception of Virgin Media, use the. Solved: I’m moving into a rental property. 8Gbps product pilots will have a max rate (interface) of 2. When you sign up to BT Broadband, you’ll be sent one of three different routers, depending on the type of broadband package you choose. £5. The town of Swandicote is interesting. 6%, while Virgin Media was only slightly behind with 65. Connecting Hub 3 To Extensions Virgin Media Community 4797660. 5Gbps for obvious reasons – this is just the next most suitable standard after 1G. Re: Switching from Virgin Media (Reusing Master socket) It's not possible to use the Virgin Media connection as they have their own network and don't use. Make sure the power cable is connected to your Hub and the power socket. Changing Wi-Fi Hubs from Virgin Media to BT Broadband. There's an openreach BT white box in the wall and there's 2 black cables next to it coming from outside next. Step 2: Order your Virgin Media Broadband service. The ONTs being used are the Nokia G-010G-T and an ADTRAN SDX 611Q. This makes the transfer a little more complicated, and means that Sky will not contact Virgin. Connecting hub 3 to extensions virgin media community. Bridge Farm Guest House 85 1 0 6 Updated 2022 S B Reviews Dundry England. Recent upgrades to the Virgin Media network to compete with FTTP have resulted in higher speeds. In addition to the more commonly used narrow trenching techniques, Virgin Media also installed new cables in existing underground ducts and used Openreach’s overhead telegraph poles. [3] [4] [5] It is sometimes referred to as an "altnet" (alternative network provider), in reference to being an alternative option to Openreach. on 25-09-2022 15:41. Find out about our landline upgrade, if you're eligible and how to get one installed within your home here. Which was great as that is in a better location than my master Socket was. Openreach has today officially added another 170 new towns and villages (covering 1. Here at Openreach we bring people together. Step 2: Order your Sky Broadband service. In my case the BT socket is no longer used at all and my phone. The ONT will remain the property of. 00 per month for months1-3 £40. An engineer will visit your home within the confirmed time slot we’ve given you to install the new line. Quickstart is the quickest and easiest way to setup our services. Refer back to the ‘Plug in’ section of this ‘Set Up Guide’ for step by step instructions. Try: Openreach checker: Enter your postcode to see the fibre speeds available to your address. Excludes broadband faults and broadband network outages. There is an access panel in the ceiling for pipes and cables. WiFi Hub, Openreach box on wall new build. On the day of activation, connect your new router to the master phone socket. This option will not appear if your CLI is blocked. Manage Your Account. Line rental is the charge levied on broadband providers by Openreach in return for using its network, which is then passed on to you, the customer. But you will have heard of BT, BT Broadband. e, totally within a tiled roof) Before I bought the lease, I checked on VM website and get the impression that VM is serving to the property already. Posts: 8. Virgin Mobile. LincolnVoda. Re: No wall socket. Hi We have recently moved into a new flat and we were told that Virgin media was set up to deliver broadband here, but there’s only an openreach wall socket, not a Virgin media one. In some cases, we’ll use an internal fibre converter. and the change may be as simple as plugging the home phone into the broadband router rather than the socket on the wall. They don't use the same exchanges. ago. 0 Thanks Reply. We're network builders. All I am aware of terminate the fibre inside your house though. When you place your order, we'll let you know. The main incoming cable wire will be attached behind the socket that is on the wall. If your mobile is working, you can call 789 free, or if not, call 0345 600 0789 from any other phone. 2 million. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. On a slightly related note does anyone know how flexible Openreach are with regards routing the incoming fibre cable? I don't have any power sockets on the side of the house where traditionally the drop wire is, the current copper cable comes round the side of the house to the back but even then the master socket is on a side of the room. This is the kind of fibre broadband you'll generally get from Openreach-based providers, including BT, Sky, TalkTalk, Plusnet, Vodafone,. (I am unsure if this will involve drilling or not, it’s a rental property so. If you're switching between them, when you sign up for a new deal it's the new supplier's job to notify your existing one and cancel the contract. Virgin do/did use the openreach network for their adsl packages for the areas where their network didn't reach but I'm not sure they even do that anymore. So, a 50 minute broadband, TV and phone. Fix the unit back on the retaining screws and allow. A BT engineer advised me to remove the faceplate and attach my router and landline to the internal socket. * Euro / DOCSIS 3. 24/04/2022 · bt nte5 master socket. Designed by westhill. They don't need the know about BT or why it was removed. Openreach has published the next – Tranche 5 – list of 86 UK exchange locations where they plan to move away from old copper-based analogue phone (PSTN / WLR etc. A max build rate of 3 million per year is envisaged. Your telephone service from any of the UK Service Providers, other than Virgin. Source: forum. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. Alternatively you could keep your filtered face plate on your master socket and instead of connecting into terminals 2,3 & 5 for your telephone extension. If you get bb through talk talk they are using the openreach network the same as pretty much everyone else which is why you can switch. 4. Connecting Hub 3 To Extensions Virgin Media Community 4797660. You’ll need to connect the phone line from your ISP to the ‘line’ port on the socket. survey and audit Openreach equipment affected by your project, protect them while you’re. Openreach was set up in 2006 to maintain and develop the UK’s broadband and phone network. To order an adapter, simply click Ready to switch in the. Further exclusions & legal stuff apply. . In our living room, we have a open reach bt box and a master microfilter was connected to it through which sky router was connected. over RFoG, then this is less of an issue. Virgin Fibre Areas only. Openreach providers. @BillyLenny1 When you call through and asked the nature of the call say " Technical ", the advisor should be able to help you with that master socket relocation. 08/05/2017 · firstly connect. Openreach duct must be laid on an outer edge of the service trench to enable box. To progress with your broadband switch from Virgin Media to Sky, go to Sky’s website to order your new Sky broadband service. 99. Available with M50 broadband or faster. Sign in to My Virgin Media a. ) Insert one end into the LAN 1 socket on your Openreach modem. Underneath the box, from left to right, are 3 connectors – power, LAN out, optical fibre in, That middle one is the one that goes to your router. Security matters. The UK regulator has dealt the pair a £42 million fine for late broadband installations fitted on behalf of rival internet service providers, such as Sky and Virgin Media. 24/04/2022 · bt nte5 master socket. The new process would also allow seamless switching between physically separate networks, such as from Openreach to Virgin Media, Hyperoptic or CityFibre, allowing consumers to take advantage of. 8Gbps tier) and more sporadically as part of very limited testing on existing 1Gbps lines. If you run into difficulties or have a question about BT’s products and services, join our community andI have a Master Socket 5C. Switching from Virgin Media (Reusing Master socket) Hi all, I have recently moved home and decided to stick with BT. The situation described above is what recently. It appears the Openreach cable was cut, the blue. In most cases, our installs take about an hour and our engineer will always clean up after themselves. The white cable is in with the Virgin cables, but looks a bit thin. Huawei DSLAM FTTC 384HD or H288. 20/03/17 - 22:19 #5. BT phone lines are available with our home broadband and TV packages, as well as our landline plans. If you can get Quickstart, you can choose one of two delivery options. LincolnVoda. Decent speeds for everyday use. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. . 2: Seeker. Where you self-install the ONT, you will have control over when the equipment is installed. You move into a new house and are told by your ISP that Openreach’s Fibre-to-the-Premises broadband network is available to the property, but soon after placing your order it becomes clear that some part of the network hasn’t been completed. Options. Account - Cable. If we can’t activate your broadband remotely, we’ll book an engineer to install your line. As I also mentioned, there are WiFi networks within range. Take off the faceplate, and plug in a known working telephone straight into the socket that is behind it. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Hi, I just moved to a new house and got my virgin media kit today. We would like to show you a description here but the site won’t allow us. Excludes broadband faults and broadband network outages. I don’t have a virgin wall socket to plug my hub into I don’t know what to do There is an Open Reach master socket but I don’t think that - 5364092. 5 million premises) to the UK rollout plan of their 1Gbps Fibre-to-the-Premises broadband ISP network, which are all the same as those we published last month (). So typically they do remove the cable in to the house to fit their own cable, but it's just capped off outside so can be reinstated. If you need a new landline, you’ll have to pay to get one installed, which usually costs £140. 2 premises in 64 towns and cities in the UK. Brighton is actually right on the nose for the UK Governments Project Gigabit target since due to the widespread availability of DOCSIS 3. fast based broadband packages on Openreach’s national UK network, which are all accompanied by unlimited usage allowances, 12 month contract terms, a static IP address and an included wireless router (they don’t say what model and gamers are likely to want to know such details). Bt Master Sockets And Face. Openreach master socket nte5c vdsl mk4 new2019 clear cams backbox 7 00 picclick uk. There is a £65 charge to relocate the master socket. Booking an engineer is easy with Virgin Media. The VM's cable for the wall is also male, Hahaha. 3 weeks we’ve seen a noticeable rise in. Virgin Media Quickstart set up. Connecting Hub 3 To Extensions Virgin Media Community 4797660. Further exclusions & legal stuff apply. If you want to switch from a non-copper network (such as Virgin Media) to a copper network (such as Openreach, which is used by BT and Sky), then your property will need to have. 6mn passed by Openreach and about 2mn by Virgin Media O2. Just to recap, there are two. The cost to the company over the seven-year period is approximately £100 per property, or £1. Subsequently the sockets are both right next to each other. 5 years and always had Virgin Media, so no experience with Openreach ISPs so far. 1 into your browser and enter the password printed on the bottom of your Hub when prompted. We’ll tell you how we’ll activate your line and your activation. Offer ends 07/12/23. Erica122. The situation described above is what recently. When the day comes, plug the new router into the master phone socket and turn it on. We would like to show you a description here but the site won’t allow us. In our 2023 Broadband Awards, neither BT nor Virgin Media scored particularly well for customer service. The pros. According to. . Telephone sockets and their wiring explained openreach mk4 vdsl plate with nte5c mk2 socket 35 years to discover a faulty wired. 50 per month. CityFibre. It also applies to Cityfibre based FTTP if connecting your own router to their ONT. The news comes as they reach 6 million premises passed. We would like to show you a description here but the site won’t allow us. Admittedly these will make more sense if you already have a basic. I did this and both worked OK. The UK isn’t the first country to make this move. Install the replacement batteries, being sure to place them the right way. Cable ISP Virgin Media has announced that, for the first time, they’ve officially expanded the coverage of their Fibre-to-the-Premises ( FTTP) based ultrafast broadband and TV network to a further 2,000 premises in Pontyclun (South Wales) by using Openreach ’s ( BT) existing cable ducts. Select the correct HDMI input for your box. That wire will be fine - depending on the phone you are connection you may need pins 2 & 5 or if ring is required 2, 3 & 5. I've looked for an external box but cannot. I know these providers all utilise BT Openreach infrastructure and the Now coverage tool shows my. With the help of the diagram, you can easily understand the wiring that needs to be done and make. Very Insightful Person. Without microfilters you may get problems with your BT Broadband or hear noise on your phone line. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. but if the nationwide switch-on does complete based on the footprints and taking into account the overlap between Openreach and CityFibre full fibre our database is showing 7,881,493 premises passed. I have a BT openreach master socket (new type with built in filter) and I want to extend the broadband about 3m away and hide the cable in the wall. Following pressure from MPs and BT. Options. Mark is a professional technology writer, IT. BT Phone Socket Identification Tool. It is a metal-mounted product, which comes combined with two sections that are given separate descriptions by the Openreach website; the ‘master’ and the ‘secondary’ sockets. Plus get help on things like wayleave & access agreements. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. The tool less design of the Openreach Master Socket 5C is to aid users accessing the test socket, as no screw drivers will be needed. You should have around 50V DC across those. Copy the colours from what is there to the junction box which you can move back along the wire to a hidden location. Offer: Free setup. So if you want it right next to your existing Virgin box, that's where they'll put it. Welcome to our Community Forums and thanks for. 22/11/12 - 11:50 #6. However, if you have an existing Virgin Media connection, they offer a self-install package called QuickStart. 1Gb. Re: Connecting existing extensions to VOIP phone. £100 BT Reward Card 171123. When I searched for my postcode online it showed that there's VM in the house, but I can't seem to find an MV wall socket. 99). Openreach and VM use different cable and they can be used at the same time. Account - Mobile. The box that you can see contains both the ONT and the entry point. Solved: We have the quickstart pack but sadly cannot get broadband set up and working. The VLAN thing is required for FTTC/VDSL if using your own router directly to the Openreach socket. Rj11 Broadband Connections Diynot Forums. The master socket in the property that has been present since I moved in is quite beaten up so I purchased an Openreach Master Socket 5C with the Openreach Mk4 front fascia. Home Phone. WiFi Hub, Openreach box on wall new build. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. I wanted my ONT in an internal cupboard, so I ran flexible conduit (with a draw string) under the floor and through the rear wall where I knew the fibre would be entering. 3. By Aaron Howdle | Thursday, September 9th 2021 What is Openreach? History of Openreach Alternatives to the Openreach network Frequently asked. On the day of your visit. Am I being impatient or should something have happened by now?I, like others above, have a socket that looks like a BT phone socket, only with a Virgin Media logo. Networking and WiFi. The VLAN thing is required for FTTC/VDSL if using your own router directly to the Openreach socket. Just got our Virgin media hub but we have no wall socket, only an openreach phoneline socket, I'm struggling to find out how to get someone - 5109707Hello i need a engineer to come out and check my connection is suitable as i'm currently running a openreach 5c (mk4 socket) i think i got - 5310124. Cable ISP Virgin Media UK has today announced that they were able to complete their roll-out of a new Fibre-to-the-Premises ( FTTP) broadband network in Swandicote (Derbyshire) “ much faster than would have otherwise been possible ,” which was done by combining three engineering methods in one location. 2% satisfaction. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. These lines are also open seven days per week, from 8am to. Virgin Fibre Areas only. 2Gbps trial (we’re expecting that package to launch soon too – possibly before Openreach’s new 1. Genuine Openreach Bt Branded Master Socket Nte5 Nte5c Mk2 New Backbox Clear Cams 117 46 Picclick Uk Three mobile broadband. Ringback Calls the CLI back, to test the line. Was told port would be completed within 72 hours. Meanwhile, our fibre checker will let you know the best broadband option currently available at your address and you can find out more about the ‘ where and when ’ of our national build plans. Understanding Bt Openreach Master Socket 5c Wiring DiagramIn today’s world, having a reliable internet connection is a must. City Fibre will also be building their infrastructure from new, whereas much of the VM network is relying on infrastructure installed more than 20 years ago by the former cable TV companies. TV box - 15 mins. First of all, BT Openreach offers a wide range of broadband services to providers, including Fibre to the Home (FTTH), Fibre to the Building (FTTB), and Fibre to the Curb (FTTC). Careers at Openreach. Edited by deleted (Thu 23. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. Second is that there is fibre cable but no equipment free in the exchange. Unfortunately, in 2023 Virgin Media was plagued by a number of outages, some of which lasted hours at a time, leaving customers unable to get online or access their Virgin Media emails. Like the TV cable we have too. 18-03-2023 13:12 - edited 18-03-2023 13:13. Check that the Hub is switched on and the lights are steady blue. We tried to plug it into the SAT and RETURN but that didn’t work, the base light kept blinking green and never went to. Re: What fiber cable does Openreach use? Running home network refurbishment.